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HELP!
The Lively Computer is a full service computer
store for the video professional. Customers who buy all or most of their software and hardware from
us can expect significant telephone and email support free of charge. This
includes configuration, installation, networking, calibration and diagnosis of
problems for both the initial installation as well as reinstallation.
On site support
at your business location in the San Diego area is
available from $50.00 to $75.00 per hour plus mileage (2 hour minimum). On
site support outside the San Diego area is also available. Costs will
include transportation and lodging costs as appropriate.
Please note:
As a general rule
I no longer repair Amiga systems. This is not due to a change in
attitude, the Amiga was still the best computer ever made. However
the reality is the march of time is catching up with the dwindling
supply of functioning parts. For diehards I would recommend
"Amiga Forever" on a PC. It actually works quite well.
Support for non
established customers is also available via
credit card. Telephone support is charged at the rate of $50.00 per incident,
but may include up to 4 calls regarding the same or a related problem from
the same individual during the same week. Charges will be waived if we are
unable to provide significant assistance. E-mail assistance is charged at
the rate of $15.00 per issue responded to. E.G. an email asking "How
do I format a new flyer drive?" and "How do I perform an audio cross
fade in speed razor?" would be charged as $30.00. An email
asking how do I install and stripe two new 18 gig SCSI drives on my
Adaptec 2940u2w controller would cost $15.00. Please include not only your
credit card number and expiration date but also billing address with all credit
card orders.
support phone: 1-619-440-3711
support e-mail mailto:tlively@home.com
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